Frequently Asked Questions
Frequently Asked Questions from our users
14 articles in this collection
Written by Callum Birtwistle and Max Blamauer
Written by Callum Birtwistle and Max Blamauer
Why is my POS Exchange Receipt not showing when I click preview in Shopify?
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
How Do I Change The Currency In My Transactional Emails?
Written by Callum Birtwistle
Updated this week
Updated this week
Why Are My Customers Not Receiving Emails?
How to improve your email deliverability
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
Which Carriers Support The Shipment Update And Shipment Out For Delivery Emails?
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
Will I Be Able To Sync My Mailing List For Newsletter Campaigns?
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
How Do I Revert My Templates Back To Shopify's Default Store Email?
There are elements left in my templates after uninstall
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
Why Are New Discount Codes Being Generated After I Have Removed Them From The Templates?
How discount codes are generated.
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
Can I Add A New Font That Isn’t Offered In The Spently Builder?
Why we offer a restricted list of font styles
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
My Store Emails Aren't Loading In The Builder. What Can I Do?
Written by Callum Birtwistle
Updated this week
Updated this week
How Can I Edit My Template To Show The Shipping Method We Offer?
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
Do I Have To Include A Mailing Address In My Store Emails?
Why you should include an address in your email marketing.
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
Can I Add Liquid Code Manually To My Spently Template?
How to add liquid code into a Spently templates
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
How Do I Change My Username?
Does Spently allow users to change their username?
Written by Callum Birtwistle
Updated over a week ago
Updated over a week ago
What’s The Difference Between My ESP And Spently? Can I Use Them Both?
How does MailChimp differ from Spently and can both work together?
Written by Max Blamauer
Updated over a week ago
Updated over a week ago