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Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions from our users
16 articles in this collection
Written by
Vincent Panepinto,
Max Blamauer,
and
Tina Chan
How Do I Update The Subject Lines For My Emails?
Written by
Tina Chan
Updated over a week ago
How do I change the preview text for my notification emails?
Changing preview text within Shopify's notifications
Written by
Vincent Panepinto
Updated over a week ago
Why is my POS Exchange Receipt not showing when I click preview in Shopify?
Written by
Tina Chan
Updated over a week ago
How Do I Change The Currency In My Transactional Emails?
Written by
Tina Chan
Updated over a week ago
Why Are My Customers Not Receiving Emails?
How to improve your email deliverability
Written by
Tina Chan
Updated over a week ago
Which Carriers Support The Shipment Update And Shipment Out For Delivery Emails?
Written by
Tina Chan
Updated over a week ago
Will I Be Able To Sync My Mailing List For Newsletter Campaigns?
Written by
Tina Chan
Updated over a week ago
How Do I Revert My Templates Back To Shopify's Default Notification Emails?
There are elements left in my templates after uninstall
Written by
Tina Chan
Updated over a week ago
Why Are New Discount Codes Being Generated After I Have Removed Them From The Templates?
How discount codes are generated.
Written by
Tina Chan
Updated over a week ago
Can I Add A New Font That Isn’t Offered In The Spently Builder?
Why we offer a restricted list of font styles
Written by
Tina Chan
Updated over a week ago
My Shopify Notification Emails Aren't Loading In The Builder. What Can I Do?
Written by
Tina Chan
Updated over a week ago
How Can I Edit My Template To Show The Shipping Method We Offer?
Written by
Tina Chan
Updated over a week ago
Do I Have To Include A Mailing Address In My Shopify Notification Emails?
Why you should include an address in your email marketing.
Written by
Tina Chan
Updated over a week ago
Can I Add Liquid Code Manually To My Spently Template?
How to add liquid code into a Spently templates
Written by
Tina Chan
Updated over a week ago
How Do I Change My Username?
Does Spently allow users to change their username?
Written by
Tina Chan
Updated over a week ago
What’s The Difference Between My Email Service Provider And Spently? Can I Use Them Both?
How does MailChimp differ from Spently and can both work together?
Written by
Max Blamauer
Updated over a week ago