Store Notifications:
These are the emails that Shopify sends out automatically whenever a customer interacts with your store. Here is the full list of the Store Notifications we power:
Order:
- Order Confirmation
- Order Canceled
- Order Refund
- Draft Order Invoice
- Email Cart From POS
- Abandoned Checkout
- POS Receipt
- POS Exchange Receipt
- Gift Card Created
- Order Edited
- Order Edit Invoice
- Payment Error
Shipping:
- Shipping Confirmation
- Shipping Update
- Shipment Out for Delivery
- Shipment Delivered
- Return Label Instructions
Customer:
- Customer Account Invite
- Customer Account Welcome
- Customer Account Password Reset
- Contact Customer
Auto Follow-ups:
These are emails sent by Spently and are sent after certain events you specify such as 3 days after an order or 1 day after abandoned a checkout. These emails are meant to help get your customers back to your store and drive repeat sales. Please note, these emails are available on the Essential Plan and above. Here is the full list of these emails:
- Additional Abandoned Checkout Emails
- Customer Winback
- Purchased From Collection
- Specific Product Purchased
- Review Of Physical Good
- Review Of Digital Good
- Any Purchase
- Any Shipment
- Feedback On Physical Good
- Feedback On Digital Good